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FAQ

Do you take reservations?

We have dine-in and take-away food and drinks, but are not able to accept reservations. The quietest times tend to be 08:00 - 10:00 on weekdays and 12:00 - 13:00 on Saturdays. You are welcome to wait for a table if there is space, turnover can be as short as a 10 minute wait! 

Is it self-service or table service?

Self-service, please find yourself a table andorder at the cashier!  We will then serve the food and drinks to your table. We would really appreciate it, especially during busy times, if you could help put your dishes at our dirty dish area. Thank you!

Can I pre-order breads or other products for self collection?

At the moment we are baking at capacity, so aren't able to take on extra pre-orders or reservations of products. We are looking to allow this as soon as we are able to, and will announce this on our website and across our social media pages.

Do you make custom cakes or desserts for events?

We are currently unable to offer this service, but are excitedly looking to in the near future (hopefully later in 2024).

Is your production area / shop completely gluten-free?

Yes. All of our processes, ingredients, equipment, and workspace are 100% gluten-free and safe for celiacs (like us). We don't use any wheat products, including wheat starch. We don't use any oat products or flour, except for in our Bircher Muesli (gluten-free oats). 

What kind of flour do you use?

For our desserts we use Schar Kekse Mix (a mixture of corn, rice and _), and for our simpler, white breads (like our ciabatta and poppy seed buns) we use Schar Bread Mix. For our more complex breads (like our rustic bread, buckwheat buns, wholegrain baguettes or seeded loaf), we use a homemade mix of organic millet, organic buckwheat and linseed (aka flaxseed) flour, together with some starces and psyllium husk. 

Do you cater to customers with allergies or other intolerances?

We do try to have something for everyone - we use lactose-free dairy products where possible. We do still use non certified-lactose-free butter, as butter has an incredibly minute amount of lactose, and eaten in the amounts in each product is essentially lactose-free. We have some dairy-free products, and our vegan products are suitable for those with dairy intolerances. Many of our products do not use any soy, or nuts.

 

Please note that due to the small size of our operation, we are unable to rule out traces of nuts or sesame from any product. Our products may be in contact with each other - so if you have a severe allergy or are concerned about cross-contamination, please ask one of the staff members, or feel free to contact us via the website/FB/Instagram/email to ask :)

Are you open to working or collaborating with other businesses?

Definitely! Please send an email to info@zufreeden.ch with some information about the desired collaboration.

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Vielen Dank für Ihre Nachricht! Wir werden uns so schnell wie möglich bei Ihnen melden.

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